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Call center solutions by iTrade Bulgaria
Why iTrade Bulgaria
  • Economic and safe solutions with high reliability and efficiency

  • Low prices without compromising the quality

  • Proven professionals with extensive experience in the field

  • Equipment from leading companies such as CISCO and HP

  • 24/7 Support and monitoring by qualified personnel

  • Checking account balance in real time

Call Center Solutions

You want to start a call centre and do not know where to go from? You want to avoid expensive solutions, but without losing flexibility and efficiency? You own a call center and want to improve its key indicators? iTrade Bulgaria offer highly efficient and cost-saving solutions for contact centers, which include development of infrastructure and applications needed for the proper functioning of the business. iTrade provide employees and customers with the complete set of tools needed to create a quality service that meets all international criteria and requirements.

Communication channels

  • Telephone and Fax
  • E-mail
  • Chat
  • Social networks

Unified proposal

We guarantee a modern solution by which your customers are always near you. Services such as automated SMS campaigns and calls allow you to keep different segments of your current and future customers well informed at all times.

Personnel training

iTrade Bulgaria are not only limited to the development of the physical environment, but also draw attention to the key element for every business- The People. Our comprehensive training programs, monitoring and coaching sessions ensure uncompromising customer service and transparency in reporting the results.