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VoIP
services

iTrade offers high quality voip services at affordable prices. Reduce your telephony costs by up to 50% by using state of the art Voice over Internet technology.

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VoIP services
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VoIP or IP telephony is an alternative to conventional telephony that everyone has at home. Just like the regular telephony VOIP ensures high quality services and does not change your habits (just lift the handset and dial), but in contrast, is much more effective and leads to a significant reduction in telephone costs.

VoIP PBX

iTrade offers custom build PBXs for the needs of your office. Higher quality at lower prices.

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VoIP PBX
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iTrade offers creation and implementation of hybrid PBX of a new generation tailored to fit the needs of your business. Our VOIP Centrals provide connection regardless of the technology, VoIP, GSM gateway or fixed lines. We design our telephone exchanges to ensure high reliability, high quality of provided services, easy expansion and last but not least affordable prices.

SMS notification

SMS notification of current clients, debtors etc. You may notify clients for upcoming hot offers, due dates and so on.

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SMS notification
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Via the SMS notification you can keep your customers informed of what happens, alert them of completed transactions, remind of amounts payable, advertise new products or even send Merry Christmas message to your loyal customers or to your whole customer base at the same time.

Callcenter solutions

iTrade offers ready to use out of the box solutions for your contact centre, to better serve your clients.

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Contact centre colutions
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Being specialists in the field of contact centers solutions we offer building interactive voice menus (IVR), pre-dialing systems, building reports, record conversations and more.

Why iTrade Bulgaria
  • Economic and safe solutions with high reliability and efficiency

  • Low prices without compromising the quality

  • Proven professionals with extensive experience in the field

  • Equipment from leading companies such as CISCO and HP

  • 24/7 Support and monitoring by qualified personnel

  • Checking account balance in real time

iTrade Bulgaria

iTrade Bulgaria is a company established by professionals in the field of telecommunications, software development and implementation and customer service. Combining know-how with creative thinking, the solutions of iTrade allow you to communicate with your customers anytime, anywhere.

With the advancement of technology, communications are playing an increasingly important role in the everyday life of each company. Serious lack of competition and choice in the telecommunications market, often poses a serious problem for those companies seeking quality but yet economical solutions. The goal of iTrade is to provide new communication tools that include all modern communication channels.

The full spectrum of services of iTrade includes not only the hardware base and implementation of integrated systems, but also analysis, training and monitoring of activity contact centers for customer service. We know that technology is only a tool and want to go one step further by not limiting our service to implementation only, but also to help companies reach the highest international levels of customer service and exceed customer expectations in each and every call. .