iTrade Bulgaria
iTrade Bulgaria is a company founded by professionals in the field of Telecommunications, Software development and implementation, and Customer service. Combining know-how with creative thinking, iTrade’s solutions allow you to communicate with your customers anytime, anywhere.
With the development of technology, communications play an increasingly important role in the everyday life of each company. Serious lack of competition and choice in the telecommunications market, often poses a serious problem for those companies seeking quality but economical solutions. The purpose of iTrade is to provide new communication tools that include all modern communication channels.
iTrade’s spectrum of services includes not only facilities and implementation of integrated systems, but also analysis, training and monitoring of the Call Centre activities. We know that technology is only a tool and our gola is to go one step further by being not only limited to their implementation, but also help companies reach the highest international levels of customer service and exceed customers’ expectations at every contact.