Reliability and security of the network
In iTrade we strive to offer the best possible services at competitive prices. We achieve this through continuous network monitoring, redundancy of resources and equipment from the leading companies in the industry.
Network monitoring 24/7/365
We at iTrade process thousands of calls a day and yet we understand the importance of each of them. This obliges us to provide consistently high quality of our calls and keep track of problems and remove them quickly.
We carry out continuous monitoring of the network and watch for overloads or outages as we try to bring them to a minimum. Our highly qualified professionals are trained for quick and adequate action in any situation.
Through constant monitoring of the network, we try to ensure the continuous operation of our services and provide a great experience for you, our Customers, while using them..
Backup routes
In iTrade we maintain our routes reserved in case of failure. We always try to have a secured backup route for a certain destination regardless of the price we have to pay.
The reserved routes give us peace of mind and security to work in our main direction- providing high technology offerings at affordable prices, rather than working on troubleshooting.
The Aaditional routes allow us to serve peak traffic levels in the hours with highest traffic (? HHT) without losing a single call.
Load balancing
iTrade has multiple routes to one and the same destinations, which enables us to distribute traffic across different providers. This insures us by eventual dropouts, overloads and more.